Terms of service

These terms and conditions ("Terms") apply to the sale of all goods online in the business to consumer sector between DALI A/S (trading as ‘DALI A/S’) under VAT number DK 28156073 and whose principal place of business is at Dali Allé 1, 9610 Nørager, Denmark, 0045 96721155 ("we/us") and any visitors ("you") to the website www.dali-shop.com ("site"). For all pre- and post-sale enquiries, please contact online@dali.dk.

No contract shall exist between you and us for the sale of any goods until we accept your order by e-mail, confirming receipt and acceptance of the order.

By placing an order for any goods with age restrictions, you declare that you are age 18 or over in order to purchase the goods.

The price, delivery charges and description of the goods are displayed on our website. Such information is subject to change without notice. The price you shall pay for the goods is the price displayed on our website at the time we receive your order, with the exception of errors (see below). The price of the goods is displayed inclusive of VAT. you may choose to pay by any method specified on our website. If an error is discovered in the price of the goods that you have ordered, we will inform You as soon as possible.

In the event that You order an item and the price published on the website is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfill your order at this price. We shall be under no obligation to fulfill an order for a product which was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount in accordance with these Terms. You shall be required to pay an additional charge for delivery, the amount of which shall vary according to the particular goods and the delivery method that you choose. The type of charge payable will appear on the site.

AVAILABILITY
All goods are subject to availability. If we have insufficient stock to deliver the goods ordered by you, we will inform you of this as soon as possible.

PAYMENT
The payment shall be withdrawn from your account when the goods are shipped.

SHIPMENT AND DELIVERY
Shipment will be made within 1-2 working days after your order has been accepted or as soon as possible. Delivery will be made as soon as possible after your order has been accepted, and in any event within 30 days of your order. If we are unable to deliver the goods within 30 days of your order, we will inform you as soon as possible and you will be entitled to cancel the order. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

We will deliver the goods ordered by you to the address given by you for delivery at the time you place the order. If your chosen form of delivery requires that the goods are signed for and there is no-one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods.

We will bear the risk of the goods delivered to you whilst in transit. Risk of loss of or damage to the goods passes to you on delivery, whether or not the price has been paid and you will be liable for their loss or destruction. If the goods have been fully paid for, you will become the owner of the goods when they have been delivered to you.

Our shipping cost prices are fixed.

CD shipping 5€
LP shipping 10€
2 x CD shipping 10€
2 x LP shipping 10€
1 CD + 1 LP shipping 10€
Every other item combination 10€

For the moment we ship to the following countries:

Austria Belgium
Croatia Czech Republic
Denmark Finland
France Germany
Greece Hungary
Italy Netherlands
Norway Poland
Portugal Slovakia
Slovenia Spain
Sweden Switzerland
Turkey United Kingdom